FAQ

Got Questions

FAQ.

Everything about orders, shipping, payment, and returns. Not for everyone, but this part is for anyone.

BE MAINEYBE MORE WEARABLE ARTNOT FOR EVERYONE BE MAINEYBE MORE WEARABLE ARTNOT FOR EVERYONE
01 / Orders & Dispatch

Getting your order to you.

How long does shipping take?+

Most orders arrive within 7 to 12 business days, since every piece is made to order. A few select items ship directly from our home base within 1-2 business days.

Where is my order?+

Once your order has been dispatched, you will receive a tracking email. Check your spam folder too.

What does shipping cost?+

Free worldwide shipping on every order. No exceptions, whether you are in Germany, Europe, Great Britain, or the USA and Canada.

You can see the exact shipping method at checkout.

02 / Payment Methods

How you can pay.

What payment methods are available?+

We accept PayPal, Klarna, credit card (Visa, MasterCard), Apple Pay, and Google Pay. Other payment methods can be seen at checkout.

Can I order on account?+

Yes. With Klarna you can use purchase on account, if Klarna accepts you. PayPal also offers a pay later option.

03 / Return & Exchange

If it is not the one.

How can I return something?+

You have 14 days after receipt. Simply write to us via the chatbot or the contact form and we will find a solution.

Can I exchange items?+

A direct exchange is currently not possible. Please return the item and place a new order.

When will I get my money back?+

As soon as we have received and checked your return, we will refund your money within 5 working days.

04 / Products & Sizes

Fit and availability.

How do your sizes fit?+

Our items are usually loose or oversized. Take a look at our size chart on the product page.

Will a sold out item be available again?+

Some drops are limited. When they are gone, they are gone. Sign up for our newsletter to make sure you do not miss out.

05 / Contact Us

Still stuck?

How can I contact you?+

Use our chatbot or write to us directly at mail@maineymore.com. We usually get back to you within 24 hours.

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